Contact New Online Casinos Journal


We read every message, and we especially want to hear from you about payouts. If a casino we recommended paid you fast, made you wait, or gave you trouble at withdrawal, tell us. Real reader payout reports are one of the most valuable inputs into our rankings, and they help us catch it early when a site's behavior changes.

Reach us at [email protected] for any of the following:

  • Editorial feedback on a review, a ranking, or something you think we got wrong.
  • Payout reports from your own experience at any casino we cover, good or bad.
  • Corrections. If a bonus, restricted-state note, or any other detail is out of date or inaccurate, send it over with as much specifics as you can and we will verify and fix it.
  • General questions about how we test or how our process works.

We aim to respond within a couple of business days. Please note that we are a review site, not a casino. We cannot access your casino account, release a stuck withdrawal, adjust a bonus, or resolve a dispute on your behalf. For account-specific problems you will need to contact the operator's support team directly. What we can do is document patterns, update our coverage, and warn other readers when something is not right.

21+ New Online Casinos Journal is an independent editorial review of new US-facing online casinos and may earn a commission when you sign up through our links — it never changes our rankings or our reporting. Every casino here operates offshore and is not licensed by an individual US state. Play only where it is legal for you, never wager more than you can afford to lose, and if the fun stops, call 1-800-GAMBLER.